Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, participate in tournaments, make payments, or contact us for support. This includes your name, email address, gaming usernames, payment information, and tournament performance data.

We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, game performance metrics, and interaction data with our platform features.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our tournament platform services, process payments and prize distributions, match players based on skill levels, and communicate with you about tournaments and platform updates.

Your gaming performance data helps us create fair matchmaking systems and detect potential cheating or fraudulent activities to maintain competitive integrity across all tournaments.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with tournament organizers, payment processors, and anti-cheat service providers as necessary to deliver our services.

We may disclose your information if required by law, to protect our rights and safety, or in connection with a business transaction such as a merger or acquisition.

Data Security and Protection

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security audits.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Tournament Data and Performance Metrics

Your tournament participation, match results, and performance statistics are used to create leaderboards, calculate skill ratings, and provide analytics to tournament organizers. This data may be publicly displayed in tournament brackets and results pages.

You can control the visibility of certain profile information through your account settings, though basic tournament results remain public for competitive integrity purposes.

Payment and Financial Information

Payment information is processed through secure, PCI-compliant payment processors. We do not store complete credit card numbers or sensitive financial data on our servers. Transaction records are maintained for accounting and dispute resolution purposes.

Prize payouts and wallet transactions are subject to verification procedures and may require additional identity confirmation for amounts above certain thresholds.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, analyze platform usage, and provide personalized content. You can control cookie settings through your browser or our cookie preference center.

Third-party analytics and advertising partners may also use tracking technologies, subject to their own privacy policies and your consent preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Users between 13 and 18 years of age must have parental consent to participate in paid tournaments or provide payment information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

For users in the European Economic Area, we comply with GDPR requirements and ensure adequate protection for international transfers.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Tournament results and leaderboard data may be retained indefinitely for historical records.

You may request deletion of your account and associated data, though some information may be retained as required by law or for legitimate business purposes.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You can manage your account settings, communication preferences, and privacy controls through your user dashboard.

Depending on your location, you may have additional rights such as data portability, restriction of processing, or objection to certain uses of your information.

Anti-Cheat and Fair Play

To maintain competitive integrity, we collect and analyze gameplay data, device information, and behavioral patterns to detect cheating or fraudulent activities. This may include monitoring software running on your device during tournaments.

Anti-cheat data is used solely for maintaining fair play and may be shared with tournament organizers and other players as necessary for dispute resolution.

Communication and Marketing

We may send you tournament notifications, platform updates, and promotional communications based on your preferences. You can opt out of marketing communications while continuing to receive essential service-related messages.

Tournament organizers may communicate with participants through our platform, subject to your communication preferences and applicable anti-spam laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through email or prominent notices on our platform.

Your continued use of our services after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact our privacy team through the contact form on our website or email us directly.

We are committed to addressing your privacy concerns promptly and transparently, and we welcome feedback on how we can improve our privacy practices.