Cookie Policy

What Are Cookies and How We Use Them

Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your experience, remember your preferences, analyze platform usage, and provide personalized tournament recommendations.

Our cookies help maintain your login session, save your tournament settings, and ensure optimal platform performance across different devices and browsers.

Essential Platform Cookies

These cookies are necessary for basic platform functionality and cannot be disabled. They enable core features like user authentication, tournament registration, payment processing, and security measures.

Essential cookies include session identifiers, security tokens, load balancing information, and basic preference settings required for platform operation.

Performance and Analytics Cookies

We use analytics cookies to understand how users interact with our platform, identify popular features, and optimize tournament experiences. This data helps us improve platform performance and user satisfaction.

Performance cookies collect anonymous information about page views, click patterns, error rates, and loading times to enhance our technical infrastructure.

Personalization and Preference Cookies

These cookies remember your tournament preferences, favorite games, skill level settings, and display options to provide a customized experience each time you visit our platform.

Personalization cookies help us recommend relevant tournaments, suggest suitable opponents, and tailor content to your gaming interests and competitive level.

Marketing and Advertising Cookies

With your consent, we use marketing cookies to display relevant tournament promotions, sponsor content, and gaming-related advertisements based on your interests and platform activity.

These cookies may be set by our advertising partners to build profiles of your interests and show relevant ads on other websites you visit.

Third-Party Service Cookies

Our platform integrates with third-party services for payment processing, anti-cheat protection, social features, and analytics. These services may set their own cookies subject to their privacy policies.

Third-party cookies include those from payment processors, game publishers, social media platforms, and analytics providers that enhance our tournament ecosystem.

Tournament and Gaming Cookies

Specialized cookies track your tournament participation, match results, skill progression, and competitive achievements to maintain accurate leaderboards and fair matchmaking systems.

Gaming cookies help prevent cheating, ensure tournament integrity, and provide real-time updates during competitive matches and bracket progression.

Security and Anti-Fraud Cookies

Security cookies help protect your account from unauthorized access, detect suspicious activities, and prevent fraudulent tournament participation or payment transactions.

These cookies work with our anti-cheat systems to maintain competitive integrity and ensure fair play across all tournament activities.

Mobile App and Cross-Device Tracking

When you use our mobile applications, similar tracking technologies collect information about your device, app usage, and tournament participation to provide seamless cross-platform experiences.

Cross-device tracking helps synchronize your tournament progress, preferences, and achievements across different devices and platforms you use to access RallyGrid.

Cookie Consent and Preference Management

You can manage your cookie preferences through our cookie banner and preference center. Essential cookies cannot be disabled, but you have control over optional categories like analytics and marketing.

Your consent choices are remembered and can be updated at any time through your account settings or by clearing your browser cookies and revisiting our preference center.

Browser Cookie Controls

Most web browsers allow you to control cookies through their settings. You can block, delete, or receive notifications about cookies, though this may affect platform functionality and your tournament experience.

Browser settings vary, but typically include options to block third-party cookies, clear stored cookies, or browse in private/incognito mode to limit cookie storage.

Cookie Retention and Expiration

Different cookies have varying retention periods based on their purpose. Session cookies expire when you close your browser, while persistent cookies may last from days to years depending on their function.

We regularly review and clean up expired cookies, and you can clear stored cookies at any time through your browser settings or account preferences.

International Cookie Compliance

Our cookie practices comply with applicable laws including GDPR, CCPA, and other regional privacy regulations. We obtain appropriate consent and provide transparency about our cookie usage.

Users in different jurisdictions may have varying rights regarding cookie consent, data access, and deletion, which we respect in accordance with local laws.

Updates to Cookie Practices

We may update our cookie practices and this policy to reflect changes in technology, legal requirements, or platform features. Material changes will be communicated through our platform and updated consent mechanisms.

Regular reviews ensure our cookie practices remain current with industry standards and provide optimal user experiences while respecting privacy preferences.

Contact and Cookie Support

If you have questions about our cookie practices, need assistance with preference settings, or want to report cookie-related issues, please contact our support team through the platform.

We are committed to transparency in our cookie usage and welcome feedback on how we can improve your privacy experience while maintaining platform functionality.